ROH issues statement regarding iPPV problems



The statement issued today by ROH:

"We apologize greatly for those that had issues with the internet pay per view on Saturday evening.  The issue turned out to be that there was a glitch with the auto-switching between different quality streams in an effort to deliver the best possible stream to all viewrs based on their interest speed.

Because of the lack of incident at any of our staffed locations, and favorable technical reports, it became difficult to isolate the issue.  Still, we were able to ultimately solve the problem and all viewers were able to watch the pay per view from that point forward.

In stopping the stream to rectify the issue, we were not able to save it as one file, therefore, right now, only the second half of the show is available as a replay.  The full show will be up as soon as it can be rendered into one file.

We do realize that for some fans, you may have missed a significant portion of the first half of the show, and while we hope that the action in the second half of the show was more than worth it, we would like to offer a make-good for the first half by sending everyone that purchased the iPPV up until 9 p.m. on the night of the event, a FREE copy of the DVD when it is released.  In addition, and as always, the FULL replay will be up as soon as it is ready.

We also hope you understand, that with any production, a number of issues can occur, and that our ultimate goal is to prevent these issues and continue striving to deliver to you, our devoted fans, the BEST wrestling and internet pay per view in the world.

If for some reason, it is felt that the free DVD and continued access to the replay for a year are not a fair make-good for the issues that occurred on Saturday, refund requests will be honored until 12:00 NOON EST on Tuesday, September 18th, 2012.  Please send ALL requests to This e-mail address is being protected from spambots. You need JavaScript enabled to view it   Any processed refunds will nufilly the free DVD offer and access to the replay.

Thank you for your continued loyalty and support.  We do hop ethat you will join us for our next IPPV, Saturday, October 13th, 2012."

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